911 is a critical emergency response system in the United States that provides immediate assistance to individuals in distress. When you dial 911, highly trained operators known as telecommunicators answer your call, assess the situation, and coordinate the appropriate emergency services. The primary services offered by 911 encompass a wide range of emergencies and non-emergency situations, ensuring the safety and well-being of the public.

The services provided by 911 include:

• Rapid response to life-threatening emergencies, such as medical crises, fires, and criminal incidents.
• Efficient coordination of police, fire, and medical services to the scene of the incident, ensuring a swift and effective response.
• The provision of crucial information and guidance to callers, helping them stay safe while waiting for help to arrive.
• Support for various non-emergency situations, including reporting suspicious activities, seeking assistance for less urgent medical needs, or requesting information about local services and resources.

911 is a crucial lifeline that operates 24/7, ensuring that help is just a phone call away during moments of crisis. The system’s comprehensive services make it an essential resource for maintaining public safety and ensuring a rapid response to emergencies across the nation.

Sequatchie County E-911 is the primary Public Safety Answering Point (PSAP) for Sequatchie County, Tennessee. The center proudly provides emergency support for thousands of residents and visitors. These services include:

• E-911 Answering Service
• Dispatch & Support Services for:
  • Sequatchie County Sheriff’s Office
  • Dunlap City Police
  • Puckett EMS
  • Sequatchie County EMA
  • Fredonia Fire Department
  • Cagle Fire Department
  • Lewis Chapel Fire Department
  • Dunlap Fire Deartment
  • Sequatchie County Rescue Squad
  • Southend Fire Department
  • Lone Oak Fire Department

The facility uses state of the art technology to assist those in a time of need. In most cases incoming calls provide call-takers with Phone Number and Locations to get help where it’s needed faster. Our call-takers will verify the information by asking several questions such as your name, location, phone number and the type of emergency you’re having.

The 911 center provides support for hearing/speech impaired. An interpreter is also available that provides support for non-English speaking persons.